Turkiye Card is a payment product whose issuance and acceptance standards are determined by PTT (Turkish Post). It is accepted in electronic fare collection systems used in public transportation and can be in physical or digital form. It is issued and/or accepted by PTT or organizations authorized by PTT, and its areas of use can be expanded in the future.

It can be used on all public transportation vehicles of municipalities and institutions/organizations that have an agreement with PTT and have an electronic fare collection system. Turkiye Cards with Troy feature can also be used for physical purchases, in restaurants, and for cash withdrawals.

Named Debit Cards
Anonymous Debit Cards
Anonymous Prepaid Cards
Named Prepaid Cards
Schemaless (Transportation) Turkiye Card

Named Debit Cards are personalized and issued upon application at PTT offices. Cards completed in production are delivered to the customer address by post. Turkish citizens and foreign nationals are eligible. Each account may have only one active Debit Turkiye Card.

The anonymous version of Turkiye Card is pre-available at PTT offices and provided immediately. Activation is done by matching identity information with card details through PTT systems. Information is kept in the database without being printed on the card.

This is the anonymous prepaid version of Turkiye Card, pre-available at PTT offices and PTT-operated kiosks. Card limits are subject to MASAK regulations. Personalization for limit increase can be done via the Turkiye Card website or mobile app.

Named Prepaid Cards are personalized cards produced after application through the Turkiye Card website. They can be used with privileges by students, teachers, journalists, and people over 65, based on data from relevant institutions. Multiple card applications are not allowed for the same TCKN.

It is a card type used in transportation as a closed-loop system. Limits are subject to MASAK regulations. The card must be personalized for limit increase requests.

You can obtain your Schemaless Turkiye Card from all PTT offices or PTT-operated kiosks (automated top-up/sales machines) throughout Turkiye.

You can obtain your Debit Turkiye Card linked to your PTTBank account at any PTT office throughout Turkiye.

You can obtain your Schemaless Turkiye Card from PTT offices and kiosks, and your named Turkiye Card by applying through https://www.turkiyekart.gov.tr/tr/.

You can load money at PTT offices, Pttmatik ATMs, and kiosks. You can also create a top-up instruction via the website or the TRCARD mobile application.
After instruction creation, the load remains pending until the card is inserted into a PTTmatik, scanned at a kiosk/validator, or written by NFC through the mobile app.

The loaded balance stays pending after top-up instruction. To activate it, insert the card into a PTTmatik, scan it at a kiosk or validator, or write to the card via NFC in the mobile app.

You can use Turkiye Card on integrated public transportation systems and, for banking-enabled cards, at payment terminals for daily purchases. Tap your card on validators/readers to complete transactions and view fee/balance information.

Personalization means processing the cardholder personal information on the card. You can personalize an unpersonalized card through the Turkiye Card mobile application and website.

No. Cards cannot be replaced free of charge for breakage, cracking, perforation, bending, or similar user-caused damage.

The card must be personalized. After closing the card via PTT office, mobile app, website, or call center, you can collect remaining balance in cash at PTT offices after 45 days, or transfer to a newly purchased personalized card after 15 days.

No refunds can be issued for purchased cards.

For personalized cards, yes: close the card and collect cash at PTT offices after 45 days, or transfer balance to a new personalized card if purchased within 15 days. No refund is issued for non-personalized cards.

These are personalized cards issued to individuals meeting conditions for discounted public transportation fares (for example students, teachers, press members, and persons over 65), based on data from relevant institutions.

You can apply through www.turkiyekart.gov.tr.

These are personalized cards with conditions set by relevant institutions and organizations and can be used free of charge on public transportation.

You can call 444 1 788 or visit the nearest PTT office. You can also use the information channels at www.turkiyekart.gov.tr and www.ptt.gov.tr.

A penalty is imposed by the relevant institution/municipality where the violation was detected. The user can submit a new Turkiye Card application.

No. TL balance on Turkiye Cards cannot be refunded via EFT. For balance refund on personalized cards, apply at PTT offices.

Contact 444 1 788, visit the nearest PTT office, or use info channels at www.turkiyekart.gov.tr and www.ptt.gov.tr.

Balances loaded onto TRCard can be used in accordance with the request of the relevant institution/organization.

Validation is carried out automatically each year via the Turkiye Card Mobile Application. If balance is available, validation fee is deducted automatically; otherwise it is deducted after first top-up.

Yes. You can apply for a personalized prepaid Turkiye Card or Digital Turkiye Card through the Turkiye Card mobile application or www.turkiyekart.gov.tr.

Schemaless cards do not have a password. Debit and prepaid cards have a banking-section password; transportation section has no password. For debit cards, you can get/reset password via 444 1 788, PTT offices, or PTTmatik.

Work for privileged groups under the Ministry of Family and Social Services is ongoing. Currently, access is available via QR code generated through the Martyr-Veteran Digital Card mobile application.

Debit and prepaid cards have two separate accounts: one for transportation and one for banking transactions. Transportation balance can only be used for transportation services.

PttPOS is a POS service that enables businesses to accept payments via debit and credit cards. The service is offered in two forms: Physical POS and Virtual POS.

Single-payment transactions can be made using credit cards, debit cards, and prepaid cards issued by all banks. Installment payments are not available.

If your workplace has a cash register POS (PRD), the PttPOS application can be installed on your device. If a cash register POS is not used, the service is provided via an EFT-POS device.

The PttPOS application is compatible with Vera Delta and Vera Delta Plus devices.

You can apply to purchase the Vera Delta Plus device at any PTT office or through the website www.pttavm.com. You can find out the sales price of the Vera Delta Plus cash register POS device, including VAT, from PTT offices and the website www.pttavm.com.

For the PttPOS service, the brand, model, and serial number of the device are required along with the application documents. An application to install the PttPOS application is submitted to PTT offices with the necessary information. After the application, the device information is registered in the system, the PttPOS application is activated on the device, and the device becomes ready for use.

You can find out the current commission rates for credit cards, debit cards, and prepaid cards from PTT offices.

In physical POS transactions, the sales amount is transferred to the postal check account the next day after the commission is deducted.

Applications for the PttPOS service are submitted at PTT offices along with the required documents, once all necessary paperwork has been completed.

A monthly POS usage fee is charged for the POS device. You can find out the current commission rates and usage fee information from PTT offices.

It is a system that allows you to receive secure payments from customers once the necessary integration processes are completed through your website. Applications are submitted at PTT offices.

After completing your application and signing the contracts at a PTT office, your application will be reviewed and approved within 2 days.

For Virtual POS transactions, payments are temporarily held for 5 days, and you can find out the current commission rates at PTT branches.

PTT Smart Artisan is a digital collection system that enables businesses to receive payments from their customers securely and conveniently.

You can submit your PTT Smart Artisan application in two different ways:
Online Application: You can easily submit your application through https://akilliesnaf.ptt.gov.tr/. After the online application, you must visit a PTT branch in person for identity verification and contract approval. At this stage, your identity document will be presented, verified with the note "original seen," and the necessary contract forms will be signed.
Application at PTT Branches: You can complete your application by visiting the nearest PTT office.

For your application to be completed, identity verification must be conducted at a PTT branch. Once all required documents are correctly submitted, your application will be processed and finalized within 2 business days at the latest. If any information is missing or incorrect, your application will be returned without evaluation, and you will be asked to make the necessary corrections.

After your membership is approved, you can log in using your email and password. A verification code sent to your mobile phone ensures a secure login.

With PTT Smart Artisan, you can receive payments in two different ways:
a) Receiving Payments via Virtual POS Integration
You can accept credit card payments by integrating it into your website.
b) Receiving Payments via Payment Link
Customer-Specific Payment Link
You can receive payments using a link created specifically for each customer.
Payment via Product Link
You can create a link for fixed-price products and share it on social media.
Payment via Collection Link
You can receive payments by creating a link for multiple products or variable amounts.

Customer information is entered through the panel. The product description and price are added. A link is generated and sent via SMS, email, or social media.

With the PTT Smart Artisan service, sales can be made in 2 to 12 installments. The installment fee can be borne either by the customer or the business.

Payments can be made using the following credit cards: Bonus, World, Axess, Maximum, CardFinans, Bankkart, Paraf

The payment will be credited to your artisan account the day after the transaction is completed. Additionally, as an artisan, you can view the commission rate assigned to your business in the "Commission Information" section on the Panel screen.

All payments are secured using the 3D Secure system. Transactions cannot be completed without the cardholder's authorization.

In the Panel, you can view payment details and statements under Reports.

For orders that have been paid, you can use the reference number from the Panel to send discounted shipments through PTT offices.

No, you can use any bank IBAN during the application, or optionally, a postal check account.

Yes. New users can be added through the Panel, and authorization can be made.

No monthly fixed fee or integration fee, secure payment option with 3D secure method, ability to register and receive payments without a website, access to multiple bank cards and installment options through a single system, user-friendly panel interface and menus, and discounted PTT Cargo shipping