Registered Electronic Mail


What is the Registered Electronic Mail (KEP)?

Nowadays associated with the widespread web, there is an increasingly tendency from manual transactions towards digital services and the use of e-mail rate has risen in contrast with physical letter. In this period of change, PTT also aims to reach the farthest level of development in terms of technology by means of serving improved e-services.

Registered Electronic Post Project (KEP) is a service, which moves forward current PTTtechnology in postal services. KEP equals to present day traditional postal stampin electronic environment. In addition to date, hour, digital identification tag, content verifying and encryption features; the most important feature is its unchangeable structure. Within the context of KEP, used time stamp is the legal prove of that "the items are original and the document is not changed" electronically.

All state institutions and organizations and natural or legal persons may be affiliated with the KEP system. Members will be able to send and receive registered e-mail between each other. Besides, in accordance with their request, they might well take the advantage of additional quota in order to preserve received mails as well as SMS service by mobile phones shows that user has received a registered electronic mail.


Apostille is a document approval system which allows the legal use of a formal document in another country by verifying its accuracy. The rules of the Apostille were established by the Hague Convention of 5 October 1961. Apostille rules bind only the members of the Hague Convention or contracting countries. The implementation of this document approval system in electronic environment is called e-Apostille.

E-Apostille procedure consists of applying for the document requested to be apostilled, forwarding the application to the authorized institution for the apostille (Ministry of Justice or Ministry of the Interior), creation of the relevant document in electronic form by authorized institution and delivery of the document to the applicant through website using secure data transmission paths. By this way, the time, labor and financial losses to reach apostilled documents will be prevented.

The document created by the relevant institution in electronic environment and e-apostilled is signed by PTT with Qualified Electronic Certificate (QEC) and delivered to the applicant. Thus, the accuracy and integrity of the delivered document is ensured. Foreign authorities to which the electronic documents are delivered can confirm the accuracy of these documents by using the “I want to verify document button.

Price information:

The amount of the service to be paid for the e-Apostille service, for the Criminal Record Document given by the Justice Commission Precidencies of the Ministry of Justice is (independent from the number of pages) 25 TL (VAT included), for the Court Decisions of the Judicial Commission Precidencies of the Ministry of Justice (independent from the number of pages) is 50 TL (VAT included).

Which documents can I obtain?

With the e-Apostille System, you can request apostille application for your documents prepared electronically. Currently you can apply for the following documents::

  • Criminal Record
  • Court Decision


E-notificationis the delivering of notifications, which made up electronically by recourses that are authorized to issue a communique in the eyes of the Law of Notification, to the receivers in a way, which cannot be change and deny through registered electronic mail.

All state institutions and organizations and natural or legal persons may be affiliated with the e-Notification system. The recourses that are authorized to issue acommunique in the eyes of the Law of Notification will be able to send e-notification and the addressee may receive the e-Notification.


The addressees who request e-notification address are obliged to have a convenient e-mail account.


By operation of Law of Notification No 7201, e-notification can be made via KEP account that provided only by PTT Corporation. Additionally, institutions and organizations have already started to send e-notification on the basis of the system.

By operation of Law of Notification, "It is an obligation to make notification to Limited Companies, Incorporated Companiesand Partnership Limited by Shares electronically." E-notifications might be sent to the receivers KEP accounts.

! Therefore, from the point of above mentioned companiesto have a registered electronic mail account, which is favorable fore-notification is a mandatory provision.


What is 'E-Correspondence'?

Information Society Strategy that presents the strategic priorities in terms of Turkey's conversion to information community and the precautions to be applied from 2006 to 2010 was published on the Official Gazette dated 28/07/2006 and no 26242 andentered into force with the judgment of Higher Planning Council.

Via "Setting Off Common Services" action that takes part in Information Society Strategy Action Plan Annex No.73, to do studies about centrally presentation of some functions, which co-executed among state institutions and organizations, has been foreseen and the Ministry of Development has been determined as legal responsible for the aforesaid action.

Within the context of this action, so as to enhance the common rules set, which provides conducting government correspondence among the state institutions and organizations electronically, "e-Correspondence Project" has been started in 2010 by the Ministry of Development.


To ensure that government correspondence among the state institutions and organizations have been conducting electronically, in coordination with the Ministry of Development Electronic Correspondence Project has been conducting. The Presidency, the Prime Ministry, the Ministry of Justice, the Ministry ofInternal Affairs, the Ministry of Foreign Affairs and the Ministry of Development take part in the project as pilot institutions and these institutions have been running studies in order to send / receive electronic correspondence packages among themselves.

While the transactions in question, initially providing by PTT Corporation thanks to itssafety infrastructure, with the activation of KEP service, these transactions have been started to be processed through infrastructure of KEP.

While the studies among the six state institutions that determined as pilot for the use of this application have been going on, experiments between the Presidency and the Ministry of Foreign Affairs have been completed and the correspondence through these have been conducting via KEP infrastructure of PTT Corporation asof 06.03.2014.

In addition, as of 25.04.2014 the Ministry of Development and as of 15.05.2014 General Directorate of Civil Aviation started to correspond through KEP infrastructure of PTT.


-Registered Electronic Mail (KEP) Legislation


-Turkish Commercial Code no.6102

  • Article 18/3

  • Article 1525/1

  • Article 1525/2

    -Electronic Notification Legislation

    -Electronic Notification Regulations


    With relation to measure of security, PTT KEP System practice following standards:

    a)ETSI TS 102 640

    b)TS ISO/IEC 27001 or ISO/IEC 27001

    c)BS 10012, (Security of Data)

    d)ISO/IEC 27031, (Business Continuity)


    -E-signature affirmation

    -Time stamp




    -Rapid transmission



    The customers (natural persons, state institutions and organizations and private law legal entities) that eager to be a member of Registered Electronic Mail and Electronic Notification Systems may get an account from the nearest PTT Central Directorates by presenting the necessary documents and information.


    Retailcustomers (Natural Persons) that owner of an e-signature may make an entry tothe system online as an alternative.

    In order tomake a quicker application, natural persons, state institutions and organizationsand private law legal entities that want to appeal for a KEP account addressthrough PTT Central Directorates may appeal online initially and visit the PTTCentral Directorates with their "Online Application Number".

    Other Services that Provides By PTT Free of Charge



    Virus Scanning

    Free of Charge

    E-mail Notification

    Free of Charge

    One Transaction Authorized for Each Account

    Free of Charge

    Additional All Transactions Authorized for Each Account

    Free of Charge

    Receiving/Sending Mail

    Free of Charge

    100 MB Post Box

    Free of Charge

    Notification Massage for System Access and Change of Password

    Free of Charge